Three colleagues smiling and laughing, as the furthest employee holds up his mobile device to take a photo.

Key Personnel

Meet some of the faces behind our success.

Managing Director

Mikio Ishibashi

Mikio is Managing Director for Ricoh UK Products Ltd (RPL). He joined in 2023, having previously worked within the wider RICOH Family Group. His background and experience at RICOH before he arrived at RPL has been extensive, he has a breath of knowledge of product design and leading RICOH Technology as President. Having taken over from Colin Weaver, Mikio wishes to continue to lead the business through the transformation to become a Digital Services company.

A portrait of Mikio Ishibashi.

Executive Director, Company Secretary and Chief Financial Officer

Rod Baggott

Rod is Executive Director, Company Secretary and Chief Financial Officer for Ricoh UK Products Ltd (RPL).  Rod has strategic board level responsibility for all Finance, Legal and Human Resources matters. Rod qualified as a Chartered Accountant in 1994 and joined RPL in 1997. As well as an accounting qualification, Rod also holds a Bachelor of Science (BSc) degree in Mathematics, a Post Graduate Certificate in Education (PGCE) and a Masters degree in Business Administration (MBA).

A portrait of Rod Baggott.

Operations General Manager

Tim Ottley

Tim is General Manager of the Operations Division at Ricoh UK Products Ltd (RPL). He is responsible for Toner Operations & Ink Filling, Production Print, Ink & Digital Supplies and Supply Chain. Tim joined RPL in 2021 after over 35 years in the Engineering and Manufacturing Industry, specialising in Aerospace, Automotive and Digital Services. Tim has a Bachelors of Engineering (BEng Hons) Diploma in Industrial Studies in Mechanical Engineering as well as a Masters of Science (MSc) in Engineering Business Management.

A portrait of Tim Ottley.

HR General Manager

Claire James

Claire is the General Manager of the Human Resources Division at Ricoh UK Products Ltd (RPL).  She is responsible for the HR Management Team, Learning & Development, Business Support, Health & Safety, and the Transformation & Engagement department.  Claire started at RPL in 1998 in Human Resources and has progressed to General Manager HR in 2023.  Her passion for people has influenced holistic people strategies for workplace wellbeing and engagement, creating an environment where talent can be developed and leveraged and where employees can truly thrive. Claire has a Bachelor Degree (BA Hons)  in Business Administration as well as being a MCIPD Chartered Professional in Human Resources.  

A portrait of Claire James.

Finance General Manager

David Webb

David is the General Manager of the Finance Division at Ricoh UK Products Ltd (RPL). He is responsible for Business Performance, QA, Compliance, Finance, Procurement, and IT. David qualified as a Chartered Accountant in 2007 and held operational finance roles with other global manufacturing companies before joining RPL in 2018. In 2021, he added a Masters in Business Administration (MBA) from Aston University Business School to his undergraduate Bachelor of Science (BSc) degree in Economics gained from the University of Birmingham.

A portrait of David Webb.

Business Strategy General Manager

Tomoyasu Makino

Tomoyasu is the General Manager of the Business Strategy Division for the Office Printing Business, overseeing the Business Development & Planning team. He joined RICOH in 2001 and worked in Production Control, Warehouse Management, and Supply Chain Management in several RICOH factories across the world. Tomoyasu became the General Manager of the Production Planning Department in 2021 being responsible for strategic planning of RICOH's production sites. He joined Ricoh UK Products Ltd (RPL) in 2023.

A portrait of Tomoyasu Makino.

Business Strategy General Manager

Kiyo Ukaji

Kiyo is the General Manager of the Business Strategy Division for the Production Printing business as well as Research & Development, Additive Manufacturing, and Inkjet. He joined RICOH in 1990 in QA and joined Ricoh UK Products Ltd (RPL) in 1998 as a QA advisor. Kiyo progressed onto becoming General Manager of Engineering, before transferring into his current role in 2023. Kiyo holds a Bachelors Degree in Chemistry.

A portrait of Kiyo Ukaji.

Engineering & Operations General Manager

Chris Rymer

Chris is the General Manager of the Engineering Division. He started Ricoh UK Products Ltd (RPL) in 1997 as a Craft Apprentice before moving onto engineering roles and then progressing to Manager of Design & Development and Research & Development. Chris became GM of Engineering & Operations in 2023 and holds a Bachelor of Engineering (BEng) Degree in Mechatronics and is currently studying for a Masters in Business Administration (MBA).

A portrait of Chris Rymer.

Engineering & Digital Operations Assistant General Manager

Richard Aston

Richard is the Assistant General Manager of the Digital Operations & Engineering Division. He started Ricoh UK Products Ltd (RPL) in 1994 as a Technical Apprentice, progressing onto a Junior Engineering role followed by a specialist Engineering role. He became Assistant General Manager in 2023 and holds a Master of Science (MSc) Degree in Computer Science.

A portrait of Richard Aston.

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